How to Use Shrewd LMS as An Admin

The User Guide is designed to help users navigate and utilize Shrewd LMS within Microsoft Teams. It provides step-by-step instructions for installing the app, setting up courses, adding and managing activities, and accessing reports.

Important Note: Shrewd LMS is designed to work natively within Microsoft Teams and does not require any additional configuration via Azure Active Directory (Azure AD). We strongly recommend not using Azure AD groups or custom Azure AD restrictions to control access to Shrewd LMS, as this may lead to unexpected access issues within Teams. Access to Shrewd LMS should be managed using Microsoft Teams settings and policies only.

Adding Shrewd LMS App within Microsoft Teams

This guide is for regular users who want to use Shrewd LMS within Microsoft Teams.

Adding the Shrewd LMS Global Report Tab to the Microsoft Teams Sidebar

Shrewd LMS Global Report is a global reporting dashboard for Shrewd, designed to function seamlessly within Microsoft Teams. It provides course owners with a clear, centralised overview of the courses they manage, and the students enrolled across their organisation.

Through this personal tab, course owners can view a consolidated report that includes:

Overall course activity

Enrolment figures

Overall and individual learning progress

The app is designed to give owners straightforward, actionable visibility into learner engagement and course performance. By functioning directly within Microsoft Teams, it ensures that reporting and oversight remain part of the everyday teaching workflow, without the need to switch between platforms.

Adding this tab is straightforward.

Step 1: Open Microsoft Teams

You can use either:

The Desktop App, or
The Web App at https://teams.microsoft.com

Step 2: Find and add the App

On the left sidebar, click on “Apps”.
In the search bar, type “Shrewd LMS”.
Click on the “Add” button to add the app.

Step 3: Open and access the App

Click “Open” to proceed to the Global Report Dashboard page.

The Global Report Dashboard will open shortly, displaying an overview that provides a high-level summary of learning activity across the organisation.

Adding a Shrewd Course to Your Team and Channel

To get started with Shrewd LMS for your team, follow these steps:

Choose your desired Team and Channel
Inside channel page, add tab by click on “+” button
Click on Shrewd LMS app
Click “Save” to add a Learning tab
If successful, your page will look like this:
The Learning tab will automatically appear on your Posts page once created.

Important Note: The Course Owner/Admin MUST NOT add the Shrewd LMS app in the same scope — for example, if the app has already been added to a particular Teams or Chat, it cannot be added again in that same Teams or Chat.

Reports API (Premium Plan)

We provide a Reports API for course owners who wish to integrate report data with their own systems within their organisation.

Click the floating button in the upper-left corner of the page.
Select Settings.
Find the API Integration section and click Generate New Key to create your access token.

Once the key is generated, you can seamlessly integrate Shrewd LMS reporting with your existing systems, dashboards, or analytics tools.

Notification Settings

This functionality is used to configure when students and course owners receive notifications about course events.

To enable notifications, your organisation must first grant Microsoft permissions. This is required so the system can securely send notifications on behalf of your organisation. Follow the steps below to complete the setup:

Click the “Grant Permission” button.
Complete the Microsoft permission approval process (admin access required).
Once approval is successful, reload the app.
Verify that the “Grant Permission” button is no longer visible.
Proceed to enable notifications.